We encounter conflict periodically through our personal and professional lives.
Like all perceived threats, our natural inclinations are to either flee or fight, neither of which is particularly useful in interpersonal conflict.
If you manage remote teams, you need to get on top of virtual conflict resolution and fast. And, even if you do not have team members working from home, it is likely you soon will. In the last four years, remote jobs in the United States have increased by more than 20%. (Flexjobs, 2019)
When it comes to handling a professional conflict within remote teams, it is often far trickier to solve the problem over distance than it is in person. When people do not communicate face-to-face, personal conflicts are sometimes faster to occur and escalate. Since you do not have the context of body language and facial expression, employees can quickly fall victim to misunderstanding, anger, and sometimes outright anger.
So, in this live webinar I will share seven straightforward tips you can use to handle friction when it affects your team.